5 Facilitation Principles for Both UX Workshops and User Tests

Summary: Both UX workshops and usability tests benefit when facilitators are focused on goals, follow a meeting guide yet are open to improvisation, encourage participants to act, and don’t talk too much.

UX designers often profess they have strengths in facilitating UX workshops , but weaknesses in conducting research . On the flipside, many UX researchers feel unprepared for facilitating UX workshops but have command over a multitude of user-research methods.

The truth is that facilitating workshops and moderating user tests are not so different: you can transfer your facilitation skills from one to the other. This article discusses 5 facilitation techniques that can be applied in both settings.

Differences Between UX Workshops and User Tests

At their core, UX workshops and user tests are quite different; a few of the major differences are summarized in the table below.

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